UNHCR introduced the Project, Reporting, Oversight and Monitoring Solution (PROMS) in September 2023 to manage projects that are implemented through partnerships. PROMS helps us to move away from time-consuming, cumbersome, and labour-intensive paper-based processes to improve our collaboration with partners.
Starting from the 2024 agreement cycle, PROMS is used directly by partners. UNHCR country operations engage partner organizations at country level once they are selected to work with us for the following implementation year.
The PROMS training schedule reflects the implementation life cycle and is staggered in 4 phases from October 2023 to the last quarter of 2024:
- Phase 1: Establish, Negotiate, and sign Partnership Agreements (See Introduction, System, Plan, GET)
- Phase 2: Monitoring including Project Financial Report (PFR) (coming in Q1 2024)
- Phase 3: Amendments (coming in Q1 2024)
- Phase 4: Projects Audits and Closure (coming in Q3-4 2024)
Partners will start their training journey through live sessions with their UNHCR country focal points and will then be invited to consult the training material here in the dedicated PROMS training hub.
Introduction to PROMS Video in English (French and Spanish subtitles are available in the video)